Privacy Policy

This Privacy Policy explains how Sighted Moments processes personal data in connection with its website, inquiries, bookings, product photography services, proof review, and file delivery. It also describes cookie use, data sharing, retention, and the rights available to individuals under applicable law.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Privacy email
feedback@artifacthawkjacket.click
Privacy phone
+596 697 53 91 32
Mailing address
79 Rue Victor Schœlcher, 97230 Sainte-Marie
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

GDPR
Regulation

GDPR Basis

Where the GDPR applies, we process personal data on a lawful basis that may include performance of a contract, steps taken before entering a contract, compliance with legal obligations, legitimate interests in operating and improving the studio, and consent where it is required. We limit processing to what is relevant for inquiry handling, project management, delivery, recordkeeping, and website operation.

Regulation
If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.
This section is intended for individuals whose data is protected by the GDPR.
Privacy and data protection

GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing. These rights are not absolute and may be limited by legal obligations, contractual needs, or the rights of others.

GDPR rights are handled according to the legal basis and the nature of the request.
User Rights

Your Rights

Subject to applicable law, you may have rights to know what data we hold about you, request correction of inaccurate information, ask for deletion in appropriate cases, object to certain processing, and request a copy of data you provided. Some requests may be declined or limited where the data is needed for legal compliance, contract performance, security, or recordkeeping.

Available rights depend on the applicable law and the context of processing.
Requests

How to Make a Request

To exercise a privacy right, we may ask for information needed to verify your identity and understand the scope of the request. We will review the request, respond within the period required by law where applicable, and explain any limitation if we cannot fully comply. If a request concerns project files or delivery records, we may need to retain certain information for contractual or legal reasons.

Requests are reviewed before action is taken to protect privacy and prevent misuse.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including project administration, client communication, delivery, dispute handling, and legal or accounting records. When data is no longer needed, we delete it, anonymize it, or archive it where retention is required by law or for legitimate business records.

Retention depends on the purpose of the record and any legal or accounting duty.
Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the website and may provide additional notice where a change is material. The date of the latest revision should be read together with the version in effect at the time your data was collected or used.

We may revise this policy to reflect legal, technical, or operational changes.

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage bookings, coordinate product intake, confirm sample setups, carry out photography production, organize proof gallery review, edit and deliver files, process payments, maintain business records, protect against misuse, and operate the website. We may also use limited technical data to maintain security, diagnose issues, and understand general site performance.

Processing is limited to the studio functions described here.

Service Providers

We may share personal data with service providers that support website hosting, communications, file handling, payment processing, analytics, or administrative operations. These parties may process data only for the services they provide to us and are expected to use appropriate confidentiality and security measures. We do not sell personal data.

Service providers receive only the information needed to perform their role.

Legal Disclosure

We may disclose personal data when required by law, court order, tax or accounting obligations, or a valid request from a public authority. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the studio, clients, or others.

Disclosure to public authorities is limited to lawful requests or mandatory reporting duties.
01

Data We Collect

We may process contact details, business or brand information, project requirements, product counts, shot lists, reference materials, booking details, payment-related records, communication content, proof review comments, and technical data such as device and usage information. Where needed for studio production, we may also process information about product intake, delivery arrangements, and file delivery preferences.

The categories collected depend on the inquiry, booking, and delivery steps used.
02

How We Collect Data

We collect personal data from website forms, email messages, planning calls, booking and project communications, product delivery arrangements, proof gallery review, and payment interactions. We may also receive limited technical data automatically when the website is used, and we may generate internal records from the progress of a project, such as quote notes, approval status, and delivery history.

Most data comes directly from the person making the inquiry or managing the project.
03

Types of Cookies

We may use essential cookies for site operation, preference cookies to remember basic settings, and analytics cookies to understand how visitors use the website. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is needed for the website, booking process, or service administration.

Cookie use is limited to operational and measurement purposes appropriate to a small studio website.
04

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site functions, such as form submission, session continuity, or basic analytics used to understand site performance. Essential cookies may still be used where they are necessary for the website to operate.

Browser settings and consent tools may be used to limit non-essential cookies.